Store Policies

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are expected. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price or error, you will be informed and asked if you wish to reconsider your order before proceeding.

Shipping & Delivery Information

GolfCartPartsDirect offers the following shipping options to meet your delivery needs. We work with FedEx, UPS and the United States Postal Service (USPS) to ensure your packages arrive in a timely manner. Orders ship when all items are available.* When your order leaves our warehouse, you'll be sent a shipping confirmation e-mail with tracking information.

*Orders ship when all items are available, if you want your in-stock items shipped now and back ordered items shipped later, you will incur the extra shipping charges. TYPICAL lead time for non-stock items is 3-7 business day. Sometimes this may end up being longer due to items being unavailable from Club Car or other vendors or other extenuating circumstances (ie. Weather).

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.

Mid-America Powered Vehicles / Golfcartpartsdirect.com SMS POLICY

Version 1.0 Effective Date: March 1, 2024

Note:  This does not supersede GCPD’s Privacy Policy available here.

At Mid-America Powered Vehicles, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us, for example, during transactions, inquiries, or when you sign up for our promotional messages. You can opt in to receive these SMS messages either by clicking on the welcome pop-up (which shows to new users) or in the checkout by checking your SMS sign-up and providing your phone number. 

USE OF PHONE NUMBERS FOR SMS 

Your phone numbers are primarily used to provide you with personalized services and updates. These text messages may relate to our products, services, or any updates that we think may interest you.  We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.  We use RingCentral to send all SMS communications to users who have opted in. Please view Klaviyo's privacy policy here https://www.ringcentral.com/legal/privacy-notice.html with information on how they use user information.

OPTING OUT OF SMS MESSAGES

If at any time you wish to stop receiving marketing SMS from us, you can opt out by

-Texting STOP to opt-out 

-Texting UNSUBSCRIBE to opt-out

-Texting CANCEL to opt-out

-Texting QUIT to opt-out

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

PRIVACY OF PHONE NUMBERS

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party. 

CHANGES TO THIS POLICY

We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site. 

We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at (812) 925-7745.